Digital Banking Upgrades Scheduled for October 2020
October 1, 2020; 9:00am CST: Resource Bank digital banking system will push out several updates during the month of October. Begininng October 1st, RB Mobile Check Deposit will have a new camera feature. MiSnap™ introduces an enhanced user experience with instant capture of quality images. Users can now hover over a check image and MiSnap™ will automatically detect, align and capture a clear, crisp image that is ready for digital processing. Snapping a photo of your mobile check deposits just got a little smarter with MiSnap™. Try it today via the RB Mobile App.
Two system maintence windows are scheduled that will result in Digital Banking downtime. Maintenance 1 will begin at 9:00pm on Saturday, October 3 for approximately 10 hours and Maintenance 2 will begin at 9:00pm on Saturday, October 17th for approximately 6 hours. During both time frames, Online Banking, Mobile App Banking, and Voice-24 Phone Banking will temporarily be unavailable. Thank you for your patience as we perform this necessary work to ensure you continually receive the best experience possible.
Beginning on Wednesday, October 14th, you will see some changes to our text messages for temporary passcodes, security codes/alerts and account alerts delivery. Currently these text messages (to your enrolled mobile phone number) are delivered from the following short code: 842-32. You may have assigned that number to Resource Bank in your contacts - we want to ensure you know in advance that our messages will start being delivered from a new phone number on the above date.
On Wednesday, October 14th, your subscribed banking text messages will be delivered to your mobile phone from one of the following phone numbers:
- +1 209-554-6399
- +1 360-502-4564
- +1 209-554-6189
- +1 254-272-3966
You will be specifically assigned to one of the listed phone numbers above. Once you receive your first message you may want to save (or re-assign) that phone number in your mobile phone as a contact so you can easily identify messages as related to your Resource Bank Digital Banking services. Please always think twice before engaging in digital exchanges about your finances. If you ever have concerns, our Digital Banking Support Staff at 985.801.0150 is happy to help if needed.
- Online Banking
- Business Online
- Mobile Banking
- RPM Deposit Capture
- Supported Browser Policy - Online Banking
Suported Device Policy - Mobile Banking
- Online Service Electronic Disclosure and Consent Agreement
- Mobile Deposit Service for Customers: Addendum to Online Service Agreement